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Empowering users to discover and take charge of their insurance needs
↑ user engagement
Featured in SFF 2024
Digitising manual submissions for customers and business efficiency
↑ process automation
↑ design system adoption
Redesigning policy payment system to boost customer trust and streamline operations
↓ payment drop-off
Enhancing findability and support resolution for customers
↑ user self-service
↓ turnaround time
jomains.n@gmail.com
